The Pain
Super App Solutions develop and resell Android and IOS Media streaming applications, their customers wanted a more efficient way of updating advertisements, and banners to be displayed in the application. Updating adverts was a manual process and took time for staff to complete.
The Solution
Linden Solutions, developed a new customer portal, allowing customers self service access to their application settings, and allowing them to update their own media and advertisement settings. The portal was hosted using Linden Solutions own dedicated hosting infrastructure and integrated with the existing systems Super App Solutions used to manage their clients access.
The Result:
Customers were delighted with the new features unlocked in allowing them self service access to application settings and media files. It has allowed them to create flash marketing campaigns on their own terms without having to pass all updates though supper app solutions support team.
By marketing the functions within the portal Super App Solutions have opened a new revenue stream and added value to their existing portfolio of products and services.
